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Sustainable Development

​​​​​​​The 2030 Agenda and SDG’s

On September 25th, 2015, world leaders adopted a set of goals to end all forms of poverty, fight inequalities, protect the planet and ensure prosperity for all as part of 2030 Agenda for Sustainable Development.

Governments, businesses and civil society together with the United Nations have started to mobilise efforts to achieve the Sustainable Development Agenda by 2030, the Agenda calls for action by all countries to improve the lives of people everywhere.

Based on the success of the United Nations’ Millennium Development Goals (MDGs), on 1 January 2016, the 17 Sustainable Development Goals (SDGs) also known as Global Goals of the 2030 Agenda for Sustainable Development officially came into force.


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Initiatives and Projects of the Foundation
 Achieving sustainable development


Services or results associated with the initiative
Initiative to support establishments affected by the Corona
pandemic
GOSI contributed to this initiative by paying 60% of the salaries of Saudi employees in the private sector from the Unemployment Insurance Fund (SANED), which mainly contributes to achieving the eighth sustainable development goal: the goal of decent work and economic
growth.

 To view the results of the initiative click here
Digital Transformation Initiative
GOSI is keen to be proactive in launching the latest digital products and services in accordance with the best international standards and in a secure digital environment, through which it contributed to significantly dispensing with traditional paper transactions and converting the majority of services provided to employees and customers from paper services to electronic services, which contributed to saving time, effort and costs and supporting environmental sustainability, thus achieving the following sustainable development goals:
1.Decent work and economic
growth 2.Industry, innovation and infrastructure
3.Sustainable cities and communities
 Services resulting from the initiative:

1- Ask Amin
2- Virtual visit
Building and Strengthening Partnerships Initiative

GOSI has built strategic partnerships that support its vision and achieve its goals with entities in various sectors to provide services that enhance social responsibility and business development and thus achieve the goal of sustainable development: Partnershipsto achieve the goals

 To view the list of partnerships click here
Energy Sustainability and Responsible Consumption Initiative
During the past five years, the Foundation has implemented several projects and initiatives that contributed to saving energy and thus achieving the goal of sustainable development:
1. Sustainable cities and communities
2​. Responsible consumption and production​
 
  1. Rationalizing the consumption of electrical energy by raising the levels of natural lighting for the establishment's facilities and replacing electrical appliances with high-efficiency ones.
  2. Sponsoring awareness campaigns and initiatives for the employees of the Foundation to rationalize the consumption of electrical energy and preserve natural resources.
  3. Launching remote work initiatives for the Foundation's employees and their positive impact on energy saving

Safety and Occupational Health Awareness ​
GOSI is mainly involved in raising awareness and culture In the field of occupational safety and health in the labor market, raising its attractiveness and creating a distinctive work environment and healthy to maintain human cadres and reduce injuries and occupational diseases in the headquarters Work, the institution has obtained the certificate of international specifications for the safety and health system Professional ISO for achieving standards International Quality "ISO" and thus achieve the Sustainable Development Goal: Good Health and Well-Being
  • Occupational disability benefits payment service, to access the service click here 
  • Payment dues service for non-Saudis, to access the service click here
  • Occupational hazards allowances payment service "Add Bank IBAN", to access the service click here
Application and support of the concept of social protection
GOSI was keen to apply and support the concept of social protection that the Kingdom of Saudi Arabia seeks as part of its efforts to provide a decent life for its various citizens, as the Foundation provides the following clarifications on the benefits of the two branches of the social insurance system, which support and sponsor the protection of the individual and the social community

In doing so, the Sustainable Development Goal was achieved: peace, justice and strong institutions

 To view the system list click here
Community Sponsorship Initiative
 ​The organization is keen on providing facilities to helpless people in the society or those living in remote areas. Also, to serve the largest number of customers according to the best processes to improve the quality of services provided to customers and to ensure that they get the full benefit from these services, thus achieving the goal of sustainable development: reducing inequalities


  • Sign language feature in the virtual visit service to access the service click here
  • Serving the children of martyrs of duty in the call center, to access the service, you can call the toll-free number 8001243344 from inside the Kingdom, and 920014000 from outside the Kingdom
  • Serving the elderly and people with disabilities in branches
  • ​Virtual visit
Youth Empowerment Initiative

GOSI​​ has paid great attention to empowering young people to enter the labor market and providing them with insurance protection in order to achieve a stimulating and productive work environment and achieve a prosperous economy enjoyed by this category, and this achieves the goals of sustainable development:

1. Decent work and economic growth

2. Eradication of poverty

  • Unemployment Benefits Service: which protects young people of unemployment and enable them to achieve other job opportunities, to access the service click here
  • Retroactive subscription period addition service: to preserve their rights And enable them to make more bids to access the service click here
Orphan Care Initiative
 ​As the feeling that the Kingdom sense on its role in protecting the most in need of care and protection groups in society, and as an extension of the path of social protection for members of society who most vulnerable to destitution and need, the Kingdom has paid attention in providing financial compensation to the children of the deceased family member through the General Organization for Social Insurance. The organization enabled the family members of the deceased contributor to benefit from the monthly pension that is paid to them (the wife and children up to the age of 26 years for males if they complete their educational programs) or any of the dependent heirs before his death. As for females. As for females, a deceased woman with a breadwinner is entitled to a monthly pension that continues regardless of her age, and the benefit is only paid if she marries or joins a job, and the payment is repaid upon her divorce or widowhood. As mentioned above, the State, represented by the General Organization for Social Insurance, provides special consideration to families who lose their breadwinner by providing appropriate compensation to members of those families and covers the gap of material support due to the absence of the breadwinner, thus supporting the principle of social protection and embodying the philosophy of social solidarity, and protecting orphans from want and need.

1. Zero Hunger

2- Poverty Exclusion

3. Sustainable cities and communities

  • Exchange Service Family members' entitlements: which allows the payment of the insurance entitlement to the heirs of the deceased, to access the service click here
  • Modification Service Data of the disburser: which enables orphans of the heirs to choose the account The appropriate bank with which the per capita share will be deposited, to access the service click here
  • Issuing a certificate of the amount of pension for heirs: Where the heir can know the amount of pension that will be paid to him through an official document issued by the institution that can be submitted to the requesting parties, to access the service click here
Women's Empowerment Initiative

The Kingdom supports women through a network of social insurance systems that guarantee them lucrative insurance benefits that provide them with insurance protection and give them the opportunity to cover their basic needs through the Pensions Branch, where the institution covers the pension for women in the event of the death of their breadwinner, and the pension due to them continues to be paid until they join a job or get married. Social insurance systems also give women the right to receive a monthly pension regardless of their age, as opposed to the payment of pensions to males, as social insurance schemes restrict the entitlement to pension benefits to males upon reaching the age of 21, or up to a maximum of 26 years if they are linked to educational attainment, whether in educational or vocational institutions. Thus, Saudi social insurance systems represent a social safety net for women that protects them from destitution, provides them with adequate and appropriate material support in the absence of the breadwinner, and allows them to search for a source of income - such as a job or owning a business - without worrying about securing their daily livelihood. In addition, the social insurance system also ensures that women are supported in other aspects, such as the provision of marriage benefits, as the system guarantees that women are granted the equivalent of 18 times the return or monthly pension from which they benefit in the event of marriage, and this is consistent with the principles of the institution in providing social protection for women, and is consistent with the philosophy of social protection sponsored by the state represented by social insurance, in terms of continuing the same approach of the state that seeks to meet women's need for social security and working on designing systems Social insurance that responds to it.

This achieves the Sustainable Development Goals:

Decent work and economic growth


  • Wage Certificate Issuance Service, to access the service click here
  • Replay Service Payment reimbursement amount, to access the service click here
Protecting  people  with disabilities Initiative
 The Government of the Kingdom of Saudi Arabia has been interested in protecting and providing elements of safety and social stability for the workforce through the civil retirement system by including insurance coverage against the risks of injuries that lead to disability, whether due to work or otherwise, as well as through the social insurance system, where the branches of the insurance system include the following:

(a) The Occupational Hazards Branch, which ensures compensation in cases of work injury, is mandatory for all workers without distinction as to sex, nationality or age.

(b) The Pensions Branch, which guarantees the provision of compensation in cases of non-occupational disability, old age and death. It is mandatory for all Saudi workers employed under an employment contract for one or more employers within the Kingdom, regardless of the duration, nature or form of the contract, and regardless of the amount or type of wage paid, without any discrimination as to sex.

GOSI​​ seeks to empower persons with disabilities by providing them with the necessary rehabilitation, tools and facilities so that they can return to the labor market, raise their levels of independence and integration into society, and invest their energies and expertise in parallel with their current capabilities and capabilities.




  • Providing a monthly pension for retirees due to disability
  • Cover all necessary medical care expenses in cases of injury to the worker.
  • Providing prosthetic devices or prosthetics and the like, maintaining and renewing them when needed in cases of complete recovery of the injured.
  • Rehabilitation of the injured and preparing them physically and professionally if their condition so requires in partnership with the competent centers.
  • Treatment of deformities resulting from injuries to enable the injured to continue his work satisfactorily.
  • Treatment of pathological conditions that may be caused to the injured as a result of work injury, whether this disease is a complication of the injury or as a result of the method used to treat it.
  • Treatment of relapse of work injury or its complications, even if the injured person was not involved in the occupational hazards branch at the time of its occurrence.
  • The institution shall cover the expenses of transporting the injured person to the place of receiving treatment and paying the accommodation expenses of the injured person and his companion throughout the period determined by the medical committees.
  • The Organization covers the compensation of the temporarily disabled injured person for his lost income as a result of the injury by paying him a daily allowance for the duration of his interruption from work as a result of treatment or due to the installation, maintenance or replacement of prosthetic limbs or when a relapse or complications resulting from the injury occurs and this resulted in a temporary suspension from work.
  • Compensation for the injured person with temporary or permanent disability with lump sum or monthly compensation paid to the injured person as compensation as a result of disability resulting from the injury, and an additional monthly subsidy is added to it in the event that the injured person needs the help of others (utilities) permanently to carry out his daily life duties.

​People who intend to retire from their work

​​The Corporation was keen to implement and support the concept of social protection that the Kingdom of Saudi Arabia seeks as part of its efforts to provide a decent life for its various citizens, including contributors, retirees, or people who intend to retire.​​

​Pension calculator
​Request Retirement Pension
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​​Sustainability of insurance protection

The Kingdom's government has been keen to provide a decent life for its citizens through many economic and social programmes, including - but not limited to - social insurance systems, through which it aims to provide social insurance protection for contributors and their family members in cases of disability, death, retirement or unemployment. Work based on the principles of social insurance. Insurance protection programs also guarantee insurance for work-related injuries through the Occupational Hazards Branch by providing health care services and daily allowances for the injured, and insurance against unemployment (SANED) by providing financial compensation to the unemployed.

The Corporation is constantly working on reviewing social insurance systems and regulations to achieve justice, adequacy and sustainability for all segments of society and seeks to support financial sustainability by investing revenues at a calculated and acceptable level of risk in order to remain able to fulfill its insurance obligations towards all beneficiaries, and to enable the achievement of sustainability in a manner consistent with the vision and strategy of the Corporation. It worked on restructuring its departments and establishing a sector specialized in financial sustainability and enterprise risk management under the name of “Financial Sustainability and Risk Management Sector” with administrative units specialized in all areas of sustainability and risks, as follows:
  • General management of financial sustainability and actuarial risk assessment.
  • General management of risks and business continuity.
  • General Directorate of Cyber Security.
  • Data management and governance.
  • Compliance management.

​Contribute to economic growth
The Foundation has multiple contributions in advancing the local economic growth, as it is considered one of the most important investors in the Saudi market, through which the Foundation achieves its social and investment goals through its contribution to the establishment of many investment companies and contribution to financing operations and the provision of cash resources in order to drive the Kingdom's economy for further growth and prosperity Where the Foundation has contributed to reducing the size of the economic effects of the Corona pandemic, through the initiative to support the establishments affected by the pandemic, by bearing the Foundation paying 60% of the salaries of Saudi workers in the private sector by paying it from the Unemployment Insurance Fund (SANED), which Contribute to reviving the liquidity of private sector establishments and supporting the continuity of job security for citizens working in them. The initiative has effectively contributed to the rapid recovery in the labor market and the economy from the effects of the pandemic

Digital transformation
Since its inception, the Corporation has been keen to pay attention to the areas of technology and management of information systems, and considers it a nucleus to achieve the satisfaction of its customers, as the Corporation has worked over the past years to develop its technical infrastructure to keep pace with leading practices in customer service, efficiency and business continuity, as the Corporation was proactive in launching platforms, digital products and services according to The latest international standards and in a secure digital environment have greatly contributed to dispensing with traditional paper transactions and converting the majority of services provided to employees and customers from paper to electronic services, which contributed to saving time, effort and costs and supporting environmental sustainability.

Building partnerships
In line with the organization's vision, mission, and goals in providing distinguished services to its customers, the corporation has built strategic partnerships with various entities to provide services that enhance the organization's social responsibility, through several programs, including the following:

  • ​​Taqdeer Program: TThe organization has launched "Taqdeer" program to appreciate its clients who spent most of their lives serving the country, including pensioners and beneficiaries of the family members of the deceased contributor (whether they were newborns or adults). Through the program, the organization seeks to provide distinguished services that enhance the quality of services to its customers. The program includes five initiatives and tracks:
  1. Advantages
  2. financing
  3. expertise
  4. events​
  5. Social Responsibility​
"Taqdeer", in cooperation with the program's partners in the public and private sectors, offers exclusive benefits, offers and discounts to program customers in various regions around the Kingdom. The number of program partners has exceeded more than 800 partners, providing their services and products to "Taqdeer" clients in the fields of education, entertainment, housing, health, sports, real estate and financial financing.

  • Masakin Program: It is an investment program launched by the Corporation to serve its clients in partnership with a local financing company. The program provides financial facilities to finance clients of the Corporation (participants and retirees) who wish to own their own homes with easy benefits and conditions. The program provides opportunities for all customer segments in housing ownership options and supports the state's efforts to increase home ownership.​

Equality and empowerment of women
Since the establishment of social insurance systems, the Kingdom's government has been keen to implement the principles of gender equality in the benefits and services provided by the institution. An example of this is the recent amendments to the social insurance system so that it equalizes both sexes with regard to reaching the age for entitlement to a retirement pension, and also equalizes both sexes with regard to one-time compensation.

The Foundation and its leadership were also keen on empowering women and making them an active element in society through the following:
  • Giving her opportunities to participate in the organization’s service, join and work with it, and give her the opportunity for career development and fulfill her professional passion.
  • Empowering them by providing distinguished opportunities in leadership positions and granting them decision-making powers that are compatible with the tasks and responsibilities of those leadership positions.

Energy sustainability and responsible consumption

During the past five years, the Corporation has implemented several projects and initiatives that contributed to saving energy, including:

  • Rationalizing the consumption of electrical energy by raising the levels of natural lighting in the establishment's facilities and replacing electrical appliances with high-efficiency ones.
  • Sponsoring awareness campaigns and initiatives for the organization's employees to rationalize the consumption of electric energy and preserve natural resources.
  • Preserving the environment by dispensing with traditional paper-based dealings and replacing them with automated electronic systems.
  • Launching remote work initiatives for the organization's employees and their positive impact on saving energy

Safety and Occupational Health Awareness :

Providing a safe and healthy work environment for workers free from occupational injuries and diseases:

The Foundation was keen to provide safe, healthy and free work environments free from occupational injuries and diseases to attract and support the workforce through:

  1. Developing occupational safety and health standards by issuing a booklet of basic standards for occupational safety and health and updating periodically
  2. Preparing occupational safety and health inspection plans targeting work environments in all sectors and activities.
  3. Inspection visits to the work environments of the participants, risk assessment and removal of hazard causes.
  4. Conducting awareness campaigns and providing workshops to employers and participants in the subject of occupational safety and health.
  5. Supporting small and medium enterprises in the field of occupational safety and health.
  6. Start preparing for the project of using artificial intelligence and things in the field of occupational safety and health with the aim of providing safe and healthy work environments.
  7. Follow up the index of injuries, work to reduce the value of the index.

To view the Occupational Hazards System Regulation, click here

Youth Empowerment Initiative
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MRN​
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Flexible work means the work performed by the Saudi worker or female worker for one or more employers (establishment), and the wage is calculated on an hourly basis.

  • Flexible work contracts are limited to Saudi men and women only.
  • The contract is subject to the (flexible work) system in the social insurance system to cover the pension branch only.
  • The minimum wage for employees of the flexible work system is 25 riyals per hour.
  • The maximum working hours (flexible work) is 95 hours per month for each establishment.
  • One month's service is calculated for the worker under the flexible work system upon completing a total of (168) working hours, and in the case of working for more than one employer (establishment), work requires at least (60) working hours in each establishment to calculate the service.
  • The number of Saudi men or women working on flexible work contracts should not exceed 30% of the number of Saudis registered in one establishment.
  • Employees with (flexible work) contracts are registered through the Ministry of Human Resources and Social Development, and the registration data is automatically reflected in the social insurance system if the conditions for submission are met.
  • The following conditions cannot be registered with flexible working:
  1. Government employees.
  2. Voluntary contributor.
  3. c. The owner of the establishment in his establishment.
  4. Combining two contracts (flexible employment contract - regular employment contract) with one employer.
SANED BRANCH 

In order to integrate the social insurance system in the Kingdom, Royal Decree No. M / 18 dated 12/3/1435 AH was issued approving the unemployment insurance system (SANED), which aims to take care of the Saudi worker and his family during the period of his unemployment. Those who lost their jobs for reasons beyond their control by providing a monthly source of income for the unemployed and providing training and assistance in searching for work.

This system gives an opportunity to empower young people in the private sector for the following reasons:

  1. Young people were keen to excel in their work.
  2. Young people develop their skills.
  3. Not to fear being excluded from their jobs for a reason beyond their control.
  4. The employer gives competent young people who are keen on the success of the institution to which they belong.

This system is implemented and supervised by:

  • The General Organization for Insurance, which supervises:
  1. Collection of contributions for the unemployment branch.
  2. Examines contributors' complaints regarding ineligible reasons for exclusion and verifies that the employer has taken the correct action when excluding contributors.
  3. Disbursement to beneficiaries in accordance with the eligibility conditions specified for eligibility for payment for each unemployment compensation.
  • The Ministry of Human Resources, which supervises the following:
  1. Considering labor issues between employees and employers in cases of termination of contracts and determining the reason for exclusion in accordance with the Saudi Labor Law.
  2. Training for employees and offering job opportunities through the Human Resources Fund.

The biggest witness to the empowerment of this system for young people and finding flexibility to benefit from it is what happened during the Corona pandemic in 2020 AD through the Daem initiative, and its objectives were as follows:

  1. Reducing the effects of the crisis on the private sector by supporting enterprises by exempting them from paying the wages of some workers.
  2. Compensating employees through SANED Fund to ensure the provision of a source of income for them.
  3. Maintaining the jobs of workers in the private sector and returning to work after the end of the support period specified for each activity.

Possibility of coverage with more than one employer:

The social insurance system includes coverage for the Saudi contributor or the Saudi contributor who works for more than one employer (establishment) during the same period, provided that each employer (establishment) is committed separately to pay the full contributions required by the system, and on the basis of the contribution wage paid to the contributor, provided that the total contribution wages of all employers for whom the contributor works does not exceed (45000,<>) forty-five thousand riyals per month, if exceeding this amount reduces what is subject to deduction Contribution to each of them in proportion to the wage due to him attributed to the total wages.



Community Care


The Foundation is keen to provide facilities to vulnerable segments of society and serve the largest number of customers in accordance with best practices to improve the quality of access to services to customers and ensure that they benefit from them

Related Services:

  • Sign Language Service in Virtual Visit

Definition of the service: This service allows the possibility of communicating with the customer service employee via video call with the feature of uploading the required files and documents directly through the session and sharing the screen with the competent employee to implement the required with ease and ease, and the service also provides the ability to speak sign language for people with special needs (deaf and dumb)

To access the service click here

Targeted group : Persons with disabilities


  • Serving the children of martyrs of duty in the call center

Service Introduction: This service allows to speak on the phone with a customer service employee to answer the inquiries about insurance laws. As a matter of social responsibility, the center provides a service for the children of martyrs of duty with high priority to facilitate the procedures for paying compensation to children and adults of eligible family members and this category members are distinguished from other categories of the organization’s clients.

Targeted group :  Duty Children of Martyrs of Duty

To access the service, you can call the toll-free number 8001243344 from inside the Kingdom, and 920014000 from outside the Kingdom.

*Note: The priority of service is for them over the rest of the customer categories.

  • Serving elderly and disabled customers in branches

Service Introduction: This service allows receiving all customers of the elderly and people with disabilities when they visit the branches through a special section in the branch that meets their special needs through employees equipped to serve this category to respond to their inquiries in various insurance systems. With dedicated parking spaces for the elderly and people with disabilities if they visit the branch.

Targeted group ​: Elderly and persons with disabilities

*Note: The priority of service is for them over the rest of the customer categories.


 




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